In 2020, against the backdrop of the global pandemic, our company welcomed a special customer - a customer from Iran. They sent us a detailed inquiry about the straw pasting machine via email in April, expressing their strong interest in our company's products.
Our company attaches great importance to it and quickly organized a special team consisting of sales, technology, and after-sales service departments to engage in in-depth communication and exchange with Iranian customers. In multiple online meetings, we have provided a detailed introduction to the technical characteristics, application scenarios, and advantages of straw sticking machines, and provided customized solutions tailored to the specific needs of customers.
After nearly a month of close communication, Iranian customers have gained a deeper understanding of our company's products and services and expressed great satisfaction. In May, an Iranian client officially placed an order with our company to purchase 5 straw applicators.
After receiving the order, our company immediately initiated the production process to ensure timely delivery of high-quality products. At the same time, we also provide customers with detailed installation and debugging guidance and technical training to ensure that they can proficiently master the operation and maintenance of the equipment.
After the delivery of the equipment, Iranian customers highly praised our company's products and expressed appreciation for our professional service and technical support, believing that our team is very professional and responsible.
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